How Long Will It Take for My Product to Arrive ?

In case of  ‘International Air Freight Line Transportation’ delivery method is provided, general International shipping time is approximately 1-2 weeks.

The Outer Box Will Have Any Words Aboult Sex Product When Send ?

You can be reassured that all of our adult sex toys come discreetly packaged.

I Want to Cancel My Order, What Should I Do ?

You can contact our team immediately and we will do our best to sort it out for you.

I'm Having Trouble Ordering Online, What Should I Do?

Please contact customer service: karl@levett.hk Or contact us directly on the website

Why I Press the Button, but It Doesn't Work ?

Double-pressing the button will cause it to turn on and turn off. Make sure to press and hold the button 2 seconds and then let go.

How Do Clean the Toys ?

Cleaning with your favourite toy cleaner or warm, soapy water is sufficient.

Warranty Policy

All LEVETT products offer a 12-month warranty for any defects in materials and workmanship from the the purchase date.

Care Introductions

  • Clean the vibrator thoroughly before and after each use with sterilising fluid or toy cleaner.
  • Do not use alcohol-based products, undiluted detergents or silicone based lubricants on silicone products as this may damage the surface of the products.
  • After use and clean, store vibrators in its own packaging.
  • Please use Levett original USB cable for charging, as this may damage the vibrators.
  • Please note! All Levett vibrators can not work while charging.

Warning !

  • Read carefully the user manual before use.
  • This is not a children's toy - adult use only
  • If you are unsure or pregnant - please consult a doctor before use.
  • This product is classified as electronic equipment.

LEVETT Only Sells New Items.

If you have any questions at all, please send us email: karl@levett.hk